Quality

From the board room to the production floor, WSC is committed to providing high-quality light assembly, kitting, sorting, inspection and re-packaging services that our customers can count on.   Aligned with our company vision, core values and strategic direction, the WSC Quality Management System (QMS) defines the processes, procedures, and responsibilities to support this important commitment.  It all begins with our Quality Policy:

QUALITY = TEAMWORK, CONTINUOUS IMPROVEMENT & CUSTOMER SATISFACTION

At WSC, we know that quality is achievable when an environment of teamwork, a focus on continuous process improvement and an organization-wide dedication to customer satisfaction come together.  The policy is translated into practice through our Quality Objectives:

  • To provide high quality products and services that meet or exceed customer expectations.
  • To continually satisfy our customers.
  • To empower and engage employees in identifying operational/organizational risks and opportunities, and encourage contributions to continuous improvement.
  • To consistently monitor our operations to ensure compliance to regulatory requirements.

Each Quality Objective is monitored (measured) through specific performance indicators.  The information gathered is communicated and reviewed regularly to evaluate the effectiveness of the QMS, identify opportunities for improvement and foster accountability throughout our organization.  Our dedication to quality is exemplified by our achievement of ISO 9001:2015 Certification. If you would like to know more about Quality at WSC, contact us for more information!

 

“Success is the sum of small efforts, repeated day-in and day-out.” ~Robert Collier